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eBook details

• Title: Models and Management of Student Employees in an Australian University Library (Report)
• Author : Australian Academic & Research Libraries
• Release Date : January 01, 2010
• Genre: Language Arts & Disciplines,Books,Professional & Technical,Education,
• Pages : * pages
• Size : 211 KB

Description

THE INSTITUTIONAL CONTEXT In recent times, Victoria University (VU) Library has experienced significant changes in its staff and support service model. Organisationally, the Library at Victoria University is being transformed as a library and educational support space known as the Learning Commons where educational support services (Library, IT, Careers, and Learning Support) have been drawn together in common spaces as part of a strategy of improving the institution's learner-centredness (Keating and Gabb, 2005). A feature of the development, management, and delivery of co-located educational support services within the Learning Commons has been the large-scale use of student employees, recognising that "many students feel more comfortable seeking assistance from a peer" (Keating and Gabb, p. 14). Working under the governance of the Learning Support Unit, Student Rovers perform peer-to-peer student support roles within that environment, as students-helping-students, from the perspective of their own position as successful students.

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